Hello! I’m Nic
Hello! I’m Nic
I am currently a product designer at Scotiabank.
I am currently a product designer at Scotiabank.
I design intuitive features that seamlessly fit into product ecosystems, creating harmony and enhancing user experiences.
I design intuitive features that seamlessly fit into product ecosystems, creating harmony and enhancing user experiences.
![](data:image/svg+xml,<svg aria-label="Vector" display="block" role="presentation" viewBox="0 0 85 46" xmlns="http://www.w3.org/2000/svg"><path d="M 0 0.001 L 0 18.203 L 13.226 18.203 L 13.226 14.843 L 4.118 14.843 L 4.118 0.001 Z M 21.06 15.827 C 23.593 15.827 24.354 13.709 24.354 11.621 C 24.354 9.503 23.593 7.384 21.06 7.384 C 18.541 7.384 17.78 9.503 17.78 11.621 C 17.78 13.709 18.541 15.827 21.06 15.827 Z M 21.06 4.661 C 25.334 4.661 28.084 7.415 28.084 11.621 C 28.084 15.797 25.334 18.551 21.06 18.551 C 16.816 18.551 14.066 15.797 14.066 11.621 C 14.066 7.415 16.816 4.661 21.06 4.661 Z M 36.588 7.4 C 34.382 7.4 33.419 9.412 33.419 11.636 C 33.419 13.83 34.383 15.843 36.589 15.843 C 38.797 15.843 39.76 13.83 39.76 11.636 C 39.744 9.413 38.78 7.4 36.588 7.4 Z M 29.83 0.001 L 33.545 0.001 L 33.545 6.628 L 33.59 6.628 C 34.507 5.281 36.186 4.661 37.866 4.661 C 40.569 4.661 43.476 6.779 43.476 11.591 C 43.476 16.432 40.569 18.551 37.864 18.551 C 35.875 18.551 34.228 17.961 33.42 16.508 L 33.373 16.508 L 33.373 18.202 L 29.845 18.202 L 29.845 0.001 Z M 48.988 0.001 L 45.275 0.001 L 45.275 18.203 L 48.989 18.203 L 48.989 0 Z M 59.697 11.756 C 59.075 12.287 57.754 12.317 56.604 12.529 C 55.454 12.757 54.396 13.134 54.396 14.466 C 54.396 15.812 55.469 16.146 56.682 16.146 C 59.588 16.146 59.697 13.906 59.697 13.104 Z M 51.118 9.078 C 51.32 5.691 54.443 4.676 57.474 4.676 C 60.179 4.676 63.411 5.267 63.411 8.428 L 63.411 15.283 C 63.411 16.478 63.536 17.673 63.878 18.217 L 60.101 18.217 C 59.967 17.804 59.878 17.378 59.836 16.947 C 58.656 18.141 56.931 18.581 55.283 18.581 C 52.719 18.581 50.666 17.325 50.666 14.632 C 50.666 11.651 52.968 10.94 55.283 10.623 C 57.567 10.29 59.681 10.365 59.681 8.883 C 59.681 7.324 58.578 7.098 57.272 7.098 C 55.858 7.098 54.942 7.657 54.817 9.08 L 51.118 9.08 Z M 80.727 18.202 L 76.903 18.202 L 74.494 9.351 L 74.447 9.351 L 72.132 18.202 L 68.292 18.202 L 63.987 5.025 L 67.92 5.025 L 70.407 13.967 L 70.454 13.967 L 72.707 5.024 L 76.329 5.024 L 78.629 13.952 L 78.691 13.952 L 81.178 5.025 L 85 5.025 L 80.725 18.202 Z M 11.05 22.885 C 12.35 23.29 13.48 24.109 14.267 25.215 C 14.921 26.123 15.371 27.123 15.604 28.181 C 15.838 29.24 15.962 30.253 15.962 31.221 C 15.962 33.658 15.465 35.731 14.454 37.425 C 13.086 39.71 10.988 40.844 8.128 40.844 L 0 40.844 L 0 22.478 L 8.128 22.478 C 9.294 22.507 10.272 22.628 11.05 22.886 Z M 3.824 25.669 L 3.824 37.637 L 7.46 37.637 C 9.325 37.637 10.615 36.744 11.346 34.959 C 11.75 33.975 11.952 32.811 11.952 31.464 C 11.952 29.603 11.656 28.166 11.051 27.167 C 10.445 26.169 9.247 25.67 7.461 25.67 L 3.822 25.67 Z M 21.836 25.638 L 18.137 25.638 L 18.137 22.371 L 21.836 22.371 Z M 18.152 27.255 L 21.851 27.255 L 21.851 40.827 L 18.152 40.827 L 18.152 27.256 Z M 31.739 27.243 C 32.626 27.605 33.34 28.256 33.885 29.209 L 33.885 27.255 L 37.443 27.255 L 37.443 40.131 C 37.443 41.886 37.149 43.203 36.542 44.096 C 35.502 45.624 33.512 46.379 30.558 46.379 C 28.771 46.379 27.326 46.047 26.207 45.366 C 25.088 44.684 24.466 43.671 24.342 42.309 L 28.305 42.309 C 28.414 42.719 28.569 43.021 28.802 43.203 C 29.191 43.52 29.859 43.686 30.792 43.686 C 32.098 43.686 32.983 43.263 33.418 42.4 C 33.713 41.856 33.853 40.933 33.853 39.632 L 33.853 38.754 C 33.512 39.33 33.123 39.768 32.734 40.055 C 32.004 40.6 31.072 40.857 29.905 40.857 C 28.119 40.857 26.689 40.252 25.617 39.027 C 24.543 37.801 24.016 36.152 24.016 34.05 C 24.016 32.036 24.528 30.342 25.553 28.965 C 26.581 27.589 28.04 26.908 29.936 26.908 C 30.622 26.938 31.227 27.044 31.739 27.241 Z M 32.983 36.97 C 33.574 36.35 33.869 35.351 33.869 33.974 C 33.869 32.688 33.59 31.705 33.029 31.04 C 32.471 30.374 31.724 30.025 30.792 30.025 C 29.517 30.025 28.648 30.616 28.149 31.781 C 27.9 32.4 27.761 33.173 27.761 34.08 C 27.751 34.801 27.888 35.517 28.165 36.183 C 28.663 37.333 29.533 37.909 30.807 37.909 C 31.677 37.909 32.393 37.605 32.983 36.97 Z M 44.063 25.638 L 40.364 25.638 L 40.364 22.371 L 44.063 22.371 Z M 40.364 27.255 L 44.063 27.255 L 44.063 40.827 L 40.364 40.827 L 40.364 27.256 Z M 45.632 29.92 L 45.632 27.393 L 47.575 27.393 L 47.575 23.611 L 51.18 23.611 L 51.18 27.393 L 53.45 27.393 L 53.45 29.919 L 51.18 29.919 L 51.18 37.091 C 51.18 37.651 51.259 37.998 51.398 38.135 C 51.538 38.271 51.988 38.347 52.734 38.347 L 53.092 38.347 C 53.216 38.347 53.341 38.332 53.45 38.332 L 53.45 40.979 L 51.724 41.04 C 49.999 41.101 48.833 40.813 48.198 40.162 C 47.792 39.754 47.59 39.134 47.59 38.286 L 47.59 29.919 L 45.634 29.919 Z M 60.784 32.582 C 61.468 32.506 61.95 32.401 62.244 32.265 C 62.773 32.053 63.037 31.72 63.037 31.252 C 63.037 30.691 62.834 30.313 62.431 30.102 C 62.027 29.889 61.436 29.784 60.66 29.784 C 59.789 29.784 59.168 29.995 58.81 30.403 C 58.546 30.706 58.375 31.131 58.297 31.645 L 54.783 31.645 C 54.862 30.465 55.204 29.481 55.811 28.724 C 56.774 27.529 58.437 26.939 60.799 26.939 C 62.338 26.939 63.69 27.227 64.887 27.817 C 66.083 28.407 66.674 29.511 66.674 31.146 L 66.674 37.363 C 66.674 37.787 66.689 38.317 66.705 38.937 C 66.736 39.405 66.799 39.724 66.923 39.891 C 67.047 40.057 67.219 40.194 67.467 40.299 L 67.467 40.829 L 63.504 40.829 C 63.402 40.58 63.324 40.321 63.27 40.057 C 63.223 39.786 63.186 39.514 63.161 39.24 C 62.645 39.776 62.054 40.234 61.406 40.602 C 60.587 41.05 59.666 41.279 58.732 41.267 C 57.457 41.267 56.416 40.919 55.593 40.208 C 54.768 39.513 54.349 38.514 54.349 37.227 C 54.349 35.563 55.018 34.353 56.339 33.611 C 57.069 33.203 58.141 32.915 59.556 32.733 Z M 63.007 34.232 C 62.783 34.366 62.548 34.482 62.306 34.58 C 61.988 34.69 61.66 34.771 61.327 34.821 L 60.504 34.973 C 59.727 35.109 59.168 35.261 58.825 35.457 C 58.25 35.775 57.97 36.291 57.97 36.97 C 57.97 37.576 58.141 38.013 58.499 38.286 C 58.857 38.559 59.275 38.694 59.773 38.694 C 60.558 38.693 61.326 38.462 61.98 38.03 C 62.649 37.575 63.007 36.758 63.021 35.579 L 63.021 34.232 Z M 73.031 40.829 L 69.394 40.829 L 69.394 22.477 L 73.031 22.477 Z" fill="rgb(255, 255, 255)" height="46.37936817771505px" id="wJnVqJPf2" width="85.0000010316763px"/></svg>)
Case Studies
Case Studies
Modernizing the Retail Investing Experience
With user-centered approach, the goal was to create a modern interface and intuitive experience for effortless investment management.
View case study
Engagement Opportunities
+2M
Flow Completion
+3.5%
Credit Card Payment Enhancements
Credit Card Payment Enhancements
Credit Card Payment Enhancements
Help Scotiabank clients pay their statement balance, minimum balance, or current balance more intuitively without disrupting the payment flow.
Help Scotiabank clients pay their statement balance, minimum balance, or current balance more intuitively without disrupting the payment flow.
Help Scotiabank clients pay their statement balance, minimum balance, or current balance more intuitively without disrupting the payment flow.
View case study
Customers Served
Customers Served
Customers Served
3M
3M
3M
Statements Paid
OSAT Score
OSAT Score
TBD (See Impact Section)
+0.5
+0.5)
OSAT Score
+0.5
Modernizing the Retail Investing Experience
With a user-centered approach, the goal was to create a modern interface and intuitive experience for effortless investment management
View case study
Engagement Opportnities
+2M
Flow Completion
+3.5%
Improving Prescription Organization
These feature enhancements help Scotiabank clients pay their statement balance, minimum balance, or current balance more intuitively without disrupting the payment flow.
Help patients manage their prescriptions more effectively and organize their dashboard by archiving their prescriptions.
Help patients manage their prescriptions more effectively and organize their dashboard by archiving their prescriptions.
View case study
Research participant verbatim
Research participant verbatim
Research participant verbatim
"Simple, easy, and user-friendly. Even people newer to technology would be able to manage"
"Simple, easy, and user-friendly. Even people newer to technology would be able to manage"
"Simple, easy, and user-friendly. Even people newer to technology would be able to manage"
Improving Prescription Organization
Help patients manage their prescriptions more effectively and organize their dashboard by archiving their prescriptions.
View case study
Research participant verbatim
"Simple, easy, and user-friendly. Even people newer to technology would be able to manage"
Lets have a coffee chat!
Lets have a coffee chat!
Lets have a coffee chat!
CONTACT
RESOURCES
Copyright © 2024 NicFan